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Product Issues

  • The model, SKU, or brand of the product does not match the description on the product page or the provided documentation. How to correctly fill out the product card?
  • Copyright infringement. Using someone else’s photos or product descriptions without permission is a violation. Learn more about copyright protection.
  • Price changes. If the product price has changed significantly and triggered "Price Quarantine," you can unlock the product yourself after review and correction.
  • Missing registration in the “Chestny ZNAK” system or lack of labeling codes. Learn more about mandatory product labeling.
  • Low product rating. If the product receives too many negative reviews, it may be blocked.
  • The product has been archived. How to restore a product?
  • Suspicion of non-original products. Selling copies or replicas is prohibited and constitutes a breach of contract.